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Send a custom message after a new purchase

Written by Tobias Gundry

Last updated February 27, 2026

Clovo will automatically email your client details of their product after any new purchase. You might however want to send an additional, more personal welcome message to make them feel valued.

Why send a custom purchase message?

A thoughtful welcome message after a purchase sets the tone for your client’s experience. It’s a chance to thank them, share getting-started information, and make them feel part of your community.

How to set it up

  1. In Clovo Studio, go to Setup > Integrations.
  2. Find the Custom Messages section.
  3. Enable the After new purchase message.
  4. Write your custom message with your studio’s voice.
  5. Save your changes.

Tips

  • Keep it warm and personal
  • Include a clear next step like booking their first class
  • Mention studio policies, what to bring, or parking info
  • Keep it concise — a few sentences is plenty

  • Location in Clovo

    Dashboard
    Take me there

  • Estimated Time To Complete

    15

  • Information For

    Studio Owner

  • Platform Components

    Clova Studio, Clova iOS, Clova Android

  • Last Updated

    April 2, 2026

  • Need more help?

    Get in touch hello@clovo.au

Boutique Fitness Studio Platform

Clovo is branded mobile apps for Australian pilates, yoga and group fitness studios that handle all your booking and payment needs in the palm of your client’s hand.

There are no monthly or setup fees, just a small percentage of each transaction each time you sell a membership or credit pack.

Need more help?

If these support articles aren’t cutting it, get in touch. Our Australian support staff are happy to help.

hello@clovo.au