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Want to give your clients a unique and branded experience when they book and pay through Clovo apps? It’s easy with Clovo Studio. Follow these steps to make it happen quickly. Step-by-Step Guide to Changing App Branding Quick Tips With Clovo Studio, changing the branding of your clients’ apps is simple. If you need assistance, […]

With Clovo, you own and control your own Stripe account. Leaving you in full control of your payments and payouts. Shortly after signing up to Clovo, we’ll review and approve your account for payment integration. Once you’ve been approved we’ll then step you through the process of onboarding a standard Stripe account from within Clovo […]

Keeping track of your membership plan subscribers is essential for managing your studio effectively. With Clovo Studio, you can easily view the current subscribers for any membership plan. Follow these steps to access this information and stay organised. Step-by-Step Guide to Viewing Current Subscribers Benefits of Monitoring Subscribers Quick Tips By following these steps and […]

Ready to offer your clients exciting membership options? With Clovo Studio, creating new membership plans is a breeze. Follow these steps to get started and attract more clients to your studio. Step-by-Step Guide to Creating a New Membership Plan Benefits of Offering Membership Plans Quick Tips By creating new membership plans, you enhance the value […]

Want to offer exclusive credit packs or memberships to specific clients? Some deals are just too good to make public or are super tailored to a specific client’s needs. Clovo Studio makes it easy to create and manage private plans tailored to individual needs. Follow these steps to get started. Step 1: Creating the Private […]

Your clients are always able to see the current usage and upcoming expiry of their memberships, credit packs, and trials. But as a business owner you might want to track your clients usage yourself for various reasons. To view a users current Credit Pack usage, login to Clovo Studio and then: Now you can see […]

Cancelling as a Client Your clients can easily cancel their membership from within the Clovo app at any time. When this happens, the membership will remain active until the end of the current billing period and no longer renew. When a client cancels their membership in the application you will receive a notification according to […]

Deactivate a Credit Pack Once you’ve created a credit pack in Clovo Studio you are unable to delete it if it has been purchased at any time by any of your clients. However, you can deactivate your credit pack at any time, which will hide the pack from clients, prevent any further purchases and show […]

Credit packs in Clovo provide a versatile solution for clients who prefer non-recurring options or seek additional benefits alongside their memberships. These packs are ideal for commitment-phobes who want the flexibility to purchase classes or sessions as needed, without committing to a long-term membership. They also serve as excellent add-ons to existing memberships, allowing clients […]

Want to offer exclusive credit packs or memberships to specific clients? Some deals are just too good to make public or are super tailored to a specific client’s needs. Clovo Studio makes it easy to create and manage private plans tailored to individual needs. Follow these steps to get started. Step 1: Creating the Private […]

Clovo makes it possible to offer introductory offers to new clients. This is a great tool for bringing new clients in either without offering a free short term trial or as a next step following a free trial. In Clovo, an introductory offer is an option on a Credit Pack. To create an introductory offer, […]

Your clients are always able to see the current usage and upcoming expiry of their memberships, credit packs, and trials. But as a business owner you might want to track your clients usage yourself for various reasons. To view a users current Credit Pack usage, login to Clovo Studio and then: Now you can see […]

When credit packs are purchased by a client they have an expiry date that is set when your first create the pack plan and starts from the moment of purchase. For example, if you have a credit pack plan ‘Studio 10 Pack’ with a 90 day expiry, if the user purchases the pack on the […]

Clovo makes it possible to offer introductory offers to new clients. This is a great tool for bringing new clients in either without offering a free short term trial or as a next step following a free trial. In Clovo, an introductory offer is an option on a Credit Pack. To create an introductory offer, […]

Sometimes plans change, and you may need to cancel a scheduled class opening. With Clovo Studio, managing cancellations is a straightforward process. Follow these steps to ensure a smooth experience for you and your clients. Step-by-Step Guide to Cancelling Class Openings When you cancel a class in this way, all currently booked clients will be […]

Sometimes you want to offer a one-off class that is outside of your normal day to day schedule. Clovo has built-in support for these occasions, allowing you to use your usual booking app to run these one-off classes with the same convenience as your usual schedule. To create a one-off class, login to Clovo Studio […]

As a busy studio owner, keeping your class schedule flexible is key. Sometimes, you need to tweak the date or time of an existing class opening to accommodate everyone’s needs. With Clovo Studio, making these changes is a breeze. Here’s how to do it in just a few simple steps. Step-by-Step Guide to Changing Class […]

Schedules are created in Clovo Studio and represent the typical week of class offerings at your studio. When you create a schedule, you create a set of classes offered at a time on a day. For example, you might have a Beginner Reformer Pilates class every Monday at 4pm and Advanced Reformer Pilates classes at […]

Once you’ve setup your schedule and set your ‘schedule days ahead’ setting in Clovo Studio, Clovo will continuously open classes for booking according to that schedule and the number of days ahead you have specified. For example, if you have a Beginner Reformer Pilates class every Monday, Wednesday and Friday at 6am and you’ve kept […]

Showcase your talented training staff with trainer profiles in Clovo Studio. These profiles not only give clients a glimpse into your team but also enhance their experience by highlighting the professionals behind the classes. Follow these steps to create engaging trainer profiles. Step-by-Step Guide to Creating a Trainer Profile Importance of Trainer Profiles Trainer profiles […]

Want to give your clients a unique and branded experience when they book and pay through Clovo apps? It’s easy with Clovo Studio. Follow these steps to make it happen quickly. Step-by-Step Guide to Changing App Branding Quick Tips With Clovo Studio, changing the branding of your clients’ apps is simple. If you need assistance, […]

Ready to lighten your load and bring in some extra hands to help manage your studio? Adding additional admin staff to your Clovo Studio dashboard is a breeze. Here’s how you can get it done at no extra cost. Step-by-Step Guide to Adding Additional Admin Staff Quick Tips Adding additional admin staff is simple and […]

Running a tight ship at your gym or studio means keeping everything in order, including your waiver agreements. Ensuring every member signs a waiver not only protects your business but also sets clear expectations. Here’s how you can easily add a Gym/Studio Waiver agreement to your studio in the Clovo Studio dashboard. Step-by-Step Guide to […]

We know your day is packed with sessions, client check-ins, and all things health and wellness. Staying on top of notifications is crucial, but sometimes, you need a little peace and quiet. Here’s how you can easily toggle your notifications on and off to keep your workflow smooth and your sanity intact. Step-by-Step Guide to […]

If your clients are having trouble accessing their accounts, you can easily help them reset their passwords. Follow these steps to send a password reset to your clients: By following these steps, you can quickly and efficiently help your clients regain access to their accounts. If you encounter any issues or need further assistance, please […]

Clovo ensures users are aware of their upcoming bookings in multiple ways. In-App Reminders Following a booking, any time the Clovo app is opened by a user on their device, they will receive a prominent reminder of their upcoming bookings. For iOS users, this reminder takes the form of a sheet that displays all current […]

The Clovo Studio Code is a short 4 character alphanumeric string that is used for integrating your Clovo instance with external services under your control such as your website. To access your Clovo Studio Code In most cases, Clovo integrates directly with 3rd parties using official integration channels. The Clovo Studio Code is mostly used […]

Showcasing your products and services directly on your website makes it easier for clients to browse and purchase. Follow these simple steps to integrate your offerings using an iframe. What You’ll Need: Step-by-Step Instructions: Need Help? If you encounter any issues or need assistance with your integration code, contact Clovo support. We’re here to help […]

Adding your live class timetable to your website is a quick and simple way to ensure new clients can get an idea of your most up-to-date schedule. Follow the steps below to seamlessly integrate your timetable using an iframe. What You’ll Need: Step-by-Step Instructions: Need Help? If you encounter any issues or have questions about […]

No matter how well you run your studio and how much your clients love what you do for them, the day will come when they move on and you will want to remove them from Clovo so they no longer receive notifications or reminders. Clovo makes this easy to handle in a way that is […]