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Written by Tobias Gundry

Last updated May 30, 2024

Clovo makes it possible to offer introductory deals to new clients. Introductory offers are a great way to bring new clients through the door — either as a free short-term trial or a discounted first purchase that lets them experience your studio before committing to a full membership or credit pack.

What is an introductory offer?

An introductory offer is a special product that is only available to clients who haven’t purchased from your studio before. Once a client has made any purchase, introductory offers are no longer visible to them. This ensures the deal is genuinely reserved for newcomers.

Creating an introductory offer

  1. In Clovo Studio, go to Products.
  2. Create a new credit pack or membership plan as you normally would.
  3. Enable the Introductory offer option. This marks the product as available only to new clients.
  4. Set your pricing — you might offer a discounted rate, a limited number of credits, or even a free trial period.
  5. Save the product.

Tips for effective introductory offers

  • Keep the barrier low — a free or heavily discounted first visit removes the risk for new clients
  • Set a short expiry — encourage new clients to try your classes quickly rather than sitting on the offer
  • Limit the credits — 1-3 classes is usually enough for a new client to decide if your studio is right for them
  • Have a follow-up plan — make sure you’re ready to convert trial clients into paying members

  • Location in Clovo

    Take me there
  • Estimated Time To Complete

    10 minutes
  • Information For

    Studio Owner
  • Platform Components

    Clovo Studio
  • Last Updated

    April 2, 2026
  • Need more help?

    Get in touch hello@clovo.au

Boutique Fitness Studio Platform

Clovo is branded mobile apps for Australian pilates, yoga and group fitness studios that handle all your booking and payment needs in the palm of your client’s hand.

There are no monthly or setup fees, just a small percentage of each transaction each time you sell a membership or credit pack.

Need more help?

If these support articles aren’t cutting it, get in touch. Our Australian support staff are happy to help.

hello@clovo.au