One great way to keep your clients engaged is to reach out and congratulate them when they reach certain milestones with your studio.
In addition to client engagement, milestones can make great content for social media, as well as for making fun events at your studio.
Clovo tracks your clients achievements automatically and presents them in a way you can easily action.
To see all achievements in your studio, go to Operations > Achievements. Achievements will show with un-actioned achievements sorted towards the top.
Achievements can also be found on your client’s profile, by navigating to the desired client’s profile and clicking into the Achievements tab.
Achievements are a great time to reach out and say well done!
When your client unlocks a milestone, it’s a great time to give them that much needed encouragement and help strengthen your instructor-client bond.
Just click the ‘Send Message’ button.
Clovo fills in a canned response by default but you can edit as much as you like. Hit send message and your client will receive your words of encouragement and the achievement will be marked as actioned.
Clovo is branded mobile apps for Australian pilates, yoga and group fitness studios that handle all your booking and payment needs in the palm of your client’s hand.
There are no monthly or setup fees, just a small percentage of each transaction each time you sell a membership or credit pack.
Need more help?
If these support articles aren’t cutting it, get in touch. Our Australian support staff are happy to help.