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How to disable direct deposit

Written by Tobias Gundry

Last updated April 23, 2026

If you do not want customers to pay by direct debit, you can turn off the BECS Direct Debit switch in Setup > Settings > Stripe. Once saved, direct debit will no longer be offered as a payment option at checkout for your studio.

Who Can Change This Setting

This setting is available to studio users with Owner or Finance access.

Your Stripe onboarding must also be fully completed before the direct debit switch can be changed.

How To Disable Direct Debit

  1. Go to Setup.
  2. Open Settings.
  3. Select Stripe.
  4. Find the BECS Direct Debit setting.
  5. Turn the switch off so it shows Disabled.
  6. Click Save.

What Happens Next

After you save:

  • you should see a confirmation message that BECS Direct Debit disabled
  • the switch should remain in the Disabled position
  • BECS Direct Debit should no longer appear in the Enabled Payment Methods list on the same page

If You Cannot See Or Change The Switch

Check the following:

  • Stripe onboarding is complete
  • you have Owner or Finance access
  • Stripe payment methods are loading normally

If Stripe has not finished onboarding, complete that first and then return to Setup > Settings > Stripe.

  • Location in Clovo

    Dashboard
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  • Estimated Time To Complete

    15

  • Information For

    Studio Owner

  • Platform Components

    Clova Studio, Clova iOS, Clova Android

  • Last Updated

    April 23, 2026

  • Need more help?

    Get in touch hello@clovo.au

Boutique Fitness Studio Platform

Clovo is branded mobile apps for Australian pilates, yoga and group fitness studios that handle all your booking and payment needs in the palm of your client’s hand.

There are no monthly or setup fees, just a small percentage of each transaction each time you sell a membership or credit pack.

Need more help?

If these support articles aren’t cutting it, get in touch. Our Australian support staff are happy to help.

hello@clovo.au