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Client Management

Add a client to your studio manually

Most clients will create their own accounts when they download the Clovo app or visit your landing page. But sometimes you’ll need to add a client manually — perhaps they signed up in person, you’re migrating from another system, or you want to set up their profile before they arrive. How to add a client […]

Make client management a breeze with tags

Tags make it easy to organise and manage your clients. You can create as many custom tags as you like and colour-code them to build a client management system that is unique to your studio. What are tags? Tags are custom labels that you can attach to client profiles. They’re a flexible way to segment […]

Export your Client data

We don’t gate keep your data. You can export your client list from Clovo at any time as a CSV file, which can be useful for those occasional times you need your client data for a system we don’t integrate with, for your accountant, or simply for your own records. How to export your client […]

Your clients can now use their account to book in dependents, family members, and friends

Profile Booking Is Now Available Your clients can now book classes for themselves or for a linked friend, family member, or dependent profile — all from the same account. This makes it easy for parents, partners, or carers to manage bookings for the people they’re responsible for. What your clients can do How linked profiles […]

Track attendance by checking-in clients on your phone or desktop

Many studio owners like to double check attendance by checking clients in who are present at their clients. Checking a client in gives you a record of who or who wasn’t present in person, in addition to the booking. There are multiple ways to check clients in with Clovo. You can use your phone, iPad, […]

Deleting a client from your studio

No matter how well you run your studio and how much your clients love what you do for them, the day will come when they move on and you will want to remove them from Clovo so they no longer receive notifications or reminders. Clovo makes this easy to handle in a way that is […]

Send a client a password reset

If your clients are having trouble accessing their accounts, you can help them reset their passwords directly from Clovo Studio. This is quicker than asking the client to navigate the password reset process on their own. How to send a password reset Things to know