There will be times when you need to move a client’s existing booking to another opening — perhaps the client asked to switch to a different time, or you need to rebalance attendance across classes.
How to move a booking
- Log in to Clovo Studio on the desktop.
- Navigate to the Openings page and find the class the client is currently booked into.
- Click Manage on the opening to view the list of bookings.
- Find the client’s booking and select the option to move it.
- Choose the new opening you’d like to move the client to.
- Confirm the move. The client will be notified of the change.
Things to keep in mind
- The destination opening must have available capacity for the booking to be moved.
- Moving a booking does not use an additional credit — it simply transfers the existing booking to a new time slot.
- The client will receive a notification about their updated booking details.
- You can also move bookings from the Clovo iOS app if you’re managing your studio on the go.