Bookings
Set up late cancellation and no-show penalties
Late cancellations and no-shows can be a real challenge for fitness studios, leaving empty spots that could have been filled by other clients. Clovo’s Penalties feature lets you define clear rules around cancellations so clients are encouraged to show up or cancel with enough notice. What are penalties? Penalties are rules that apply when a […]
Block or reserve spots in a class
Sometimes you need to hold a spot in a class for a specific reason — perhaps a client is coming but hasn’t booked yet, or you want to reserve capacity for a corporate group. Clovo’s Block/Reserve feature lets you hold spots without assigning them to a specific client. How to block or reserve a spot […]
Book a client into a class from the studio dashboard
While most bookings happen through the Clovo app when clients book themselves, there are times when you’ll need to book a client into a class on their behalf — perhaps they called ahead, walked in, or simply asked you to sort it out for them. How to book a client from the dashboard Things to […]
Move an existing client booking
There will be times when you need to move a client’s existing booking to another opening — perhaps the client asked to switch to a different time, or you need to rebalance attendance across classes. How to move a booking Things to keep in mind
Your clients can now use their account to book in dependents, family members, and friends
Profile Booking Is Now Available Your clients can now book classes for themselves or for a linked friend, family member, or dependent profile — all from the same account. This makes it easy for parents, partners, or carers to manage bookings for the people they’re responsible for. What your clients can do How linked profiles […]
