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Track the usage of memberships and packs

Written by Tobias Gundry

Last updated May 10, 2024

Understanding how your clients use their memberships and credit packs helps you make smarter decisions about pricing, class capacity, and which products to promote. Clovo gives both you and your clients real-time visibility into usage and expiry.

What your clients see

Your clients can always view the current status of their memberships, credit packs, and trials directly in the Clovo app. This includes how many credits remain, when their next billing date is, and when their pack expires.

Tracking usage as a studio owner

As a studio owner, you can track usage in Clovo Studio by navigating to an individual client’s profile. From there you can see all of their active and past products, including credits remaining, expiry dates, billing status, and booking history.

Why tracking usage matters

Keeping an eye on usage patterns helps you understand which products are popular and when it might be time to reach out to a client who hasn’t booked in a while. If you notice a client’s credit pack is about to expire with unused credits, that could be a good opportunity to check in and encourage them to book.

  • Location in Clovo

    Dashboard
    Take me there

  • Estimated Time To Complete

    2 minutes

  • Information For

    Studio Owner

  • Platform Components

    Clovo Studio

  • Last Updated

    April 2, 2026

  • Need more help?

    Get in touch hello@clovo.au

Boutique Fitness Studio Platform

Clovo is branded mobile apps for Australian pilates, yoga and group fitness studios that handle all your booking and payment needs in the palm of your client’s hand.

There are no monthly or setup fees, just a small percentage of each transaction each time you sell a membership or credit pack.

Need more help?

If these support articles aren’t cutting it, get in touch. Our Australian support staff are happy to help.

hello@clovo.au