Skip to main content

Memberships

Pausing a membership

This might be a surprise to hear, but handling membership pauses can be one of the most important aspects of running your studio. No matter how dedicated – each and every one of your clients will likely need to pause their membership at least once throughout the year. It’s just part of the business of […]
go to article

Understand the meaning of different plan statuses in Clovo

In Clovo, you create your service offering in the form of memberships, credit packs, and trials, each of which has an associated plan for determining important factors such as which and how many classes are included, how often the plan renews in the case of memberships, or how long until it expires in the case […]
go to article

View current subscribers of a membership plan

Keeping track of your membership plan subscribers is essential for managing your studio effectively. With Clovo Studio, you can easily view the current subscribers for any membership plan. Follow these steps to access this information and stay organised. Step-by-Step Guide to Viewing Current Subscribers Benefits of Monitoring Subscribers Quick Tips By following these steps and […]
go to article

Offer recurring memberships by creating a membership plan

Memberships are recurring subscriptions to services from your studio. They’re the ideal product for most studios to sell, depending on your business model, because they ensure a continuous revenue stream in addition to helping to build a community of familiar faces in your studio. The alternative to memberships are credit packs, where users buy a […]
go to article

How to offer secret deals on your plans and packs

Want to offer exclusive credit packs or memberships to specific clients? Some deals are just too good to make public or are super tailored to a specific client’s needs. Clovo Studio makes it easy to create and manage private plans tailored to individual needs. Follow these steps to get started. Step 1: Creating the Private […]
go to article

Track the usage of memberships and packs

Your clients are always able to see the current usage and upcoming expiry of their memberships, credit packs, and trials. But as a business owner you might want to track your clients usage yourself for various reasons. To view a users current Credit Pack usage, login to Clovo Studio and then: Now you can see […]
go to article

Cancelling Memberships

We’d love it if it never happened. But inevitably the time will come when a member needs to leave. In this article we’ll cover all aspects of membership cancellation. Cancelling as a client Your clients can easily cancel their membership from within the Clovo app at any time. When this happens, the membership will remain […]
go to article