Clovo will automatically keep your clients informed about changes to their plans, classes, bookings, and payments. This table shows all notifications that Clovo sends to your clients throughout their lifetime with your studio.
Notification
Push
Email
Booking reminders
Optional
Optional
Booking cancellations
Yes
Yes
Class cancellations
Yes
Yes
Private Access Granted
Yes
Yes
Membership Cancellation
Yes
Yes
Plan Change
Yes
Yes
Billing Cycle Reset
–
Yes
Membership Pause
Yes
Yes
Paused Membership Resume
Yes
Yes
Class Time Changed
Yes
Yes
Payment Refund
Yes
Yes
Payment attempt failed
Yes
Yes
Direct Booking Confirmation
Yes
Yes
Coming off waitlist
Yes
Yes
Waitlist offer
Yes
Yes
Viewing notifications
You can view details about each notification that has been sent to a client in Clovo Studio by navigation to the Client Profile for the client you are interested in and then tapping the ‘Feed’ tab.
Clovo is Branded mobile apps for Australian pilates, yoga and group fitness studios that handle all your booking and payment needs in the palm of your client’s hand.
There are no monthly or setup fees, just a small percentage of each transaction each time you sell a membership or credit pack.
Need more help?
If these support articles aren’t cutting it, get in touch. Our Australian support staff are happy to help.
