Sometimes plans change, and you may need to cancel a scheduled class opening.
Clovo puts cancellations on autopilot, notifying all booked clients of the change, making any appropriate refunds or credit returns, and removing the class from view.
Step-by-Step Guide to Cancelling Class Openings
- Find the Scheduled Class Opening:
- Locate the class opening that needs to be cancelled within the schedule.
- Open Class Details:
- Click on the class to open its details and options.
- Cancel the Class Opening:
- Click the ‘Cancel’ button
- Confirm the cancellation to remove it from the schedule.
When you cancel a class in this way, all currently booked clients will be notified of the cancellation by push notification and email, and any booking credit will be returned to their plan.
If you have penalties setup, they are not applied to bookings of classes you cancel.
