Operations

Late cancellations and no-shows can be a real challenge for fitness studios, leaving empty spots that could have been filled by other clients. Clovo’s Penalties feature lets you define clear rules around cancellations so clients are encouraged to show up or cancel with enough notice. What are penalties? Penalties are rules that apply when a […]

Whether it’s a public holiday, a studio renovation, or a well-earned break, there will be times when you need to temporarily close your studio. Clovo’s Closures feature lets you schedule closures in advance so that classes are automatically cancelled and your clients are kept informed. What is a closure? A closure is a defined period […]

Tasks give your studio team a simple way to keep track of operational jobs in one place. Think of them as a lightweight work board for the bits and pieces that do not quite belong in bookings, memberships, or messages, but still need someone to own them. You can use Tasks for day-to-day admin, class […]

One great way to keep your clients engaged is to reach out and congratulate them when they reach certain milestones with your studio. Clovo’s Achievements feature lets you set up automatic milestone tracking so you never miss a chance to celebrate your clients. What are achievements? Achievements are automatic milestone markers that trigger when a […]

Have you ever wanted to get an important message out to your clients quickly? Announcements in Clovo allow you to send a short message by email and push to your entire client base. If the message isn’t for everybody, you can select which clients get the announcement. Additionally you can make announcements only to members […]