When a regular instructor can’t make it to a class, Clovo makes it easy to assign a substitute without cancelling the session or disrupting your clients’ bookings.
How to assign a substitute
- In Clovo Studio, go to the Openings page.
- Click on the class that needs a substitute to open the detail view.
- Under the Instructors section, click the Substitute button.
- Select the replacement instructor from your instructor list.
- Confirm the change.
What happens when you substitute
- The substitute instructor is assigned to that specific class opening only — your underlying schedule remains unchanged
- Booked clients may be notified of the instructor change so there are no surprises on the day
- The original instructor remains assigned in your schedule for future weeks
When to use a substitute vs. cancelling
Substituting is almost always preferable to cancelling. Your clients have made time for the class and will appreciate that it still runs, even with a different instructor. Only cancel a class if you genuinely cannot staff it. For cancellation details, see cancel upcoming classes.