Cancel upcoming classes that have already been scheduled

Sometimes plans change, and you may need to cancel a scheduled class opening. Clovo puts cancellations on autopilot — notifying all booked clients of the change, making any appropriate refunds or credit adjustments, and updating your timetable automatically.

How to cancel a class opening

1. In Clovo Studio, go to the Openings page.
2. Find the class you want to cancel and click on it to open the detail view.
3. Click the Cancel button (shown with a red X icon).
4. Confirm the cancellation.

What happens when you cancel

• Clients are notified — all clients who had booked the class will receive a cancellation notification via email and push notification
• Credits are restored — if clients used credit pack credits to book, those credits are returned to their pack
• Timetable is updated — the class is removed from your public timetable and the Clovo app

Cancelling vs. deleting a schedule entry

Cancelling a class opening removes a single instance of a class. It does not affect your underlying schedule, so the class will still appear on future dates. If you need to permanently remove a recurring class, you should edit or delete the schedule entry instead. See Schedules in Clovo for more information.

If your studio is closing temporarily (e.g. for holidays), consider using the Closures feature under Operations rather than cancelling individual classes.