You can change a client’s billing date for any membership by navigating to the client’s membership in Clovo Studio.
To change the client’s billing date, first go to that client’s profile by either searching for their name or other details in the search bar, or by browsing for that client in the Clovo dashboard.
From the client profile
- Click the Reset Billing Cycle button
- Choose a new date for the billing cycle to begin
- Review all details and click Reset
If you are resetting to a date before your client’s next billing date:
The client will be charged a prorated amount on that date and all future payments will occur relative to this new date according to the billing cycle of the membership.
If you are resetting to a date after your client’s current next billing date:
The client will still be charged on their next billing date and then charged a smaller prorated amount on the new billing cycle date. In this way, no revenue is lost for your studio due to the billing cycle change.
