Change the billing date of a client’s membership

You can change a client’s billing date for any membership by navigating to the client’s membership in Clovo Studio. This is useful when a client needs their payment date shifted to better align with their pay cycle or other financial commitments.

How to change the billing date

1. In Clovo Studio, go to the client’s profile.
2. Find their active membership under their products.
3. Click into the membership details.
4. Look for the billing date option and update it to the new date.
5. Save your changes.

What happens when you change the date

• The client’s next payment will be charged on the new date you’ve set
• All future recurring payments will follow the new billing cycle
• The client’s access and booking allowances remain unaffected — they can continue using their membership as normal
• The client will be notified of the billing date change

When to change a billing date

Common reasons include aligning with a client’s pay cycle, resolving a failed payment by moving to a date when funds are available, or accommodating a client returning from a pause. If you need to stop billing entirely, consider pausing the membership or cancelling it instead.