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Clovo

Keep upcoming classes visible with Live Activities

Tobias Gundry

Updated

Clovo’s Live Activity feature puts a client’s next class on their iPhone Lock Screen and Dynamic Island in the hour before it starts, with no dashboard configuration required.

An iPhone Home Screen with the expanded Dynamic Island showing the studio name, the class name, its start and end times, a countdown and a progress bar

What are Live Activities?

Live Activities display class information on the iPhone Lock Screen and, on models equipped with it, in the Dynamic Island. The current Clovo app requires iOS 16.4 or later. Once a Live Activity has started, clients can follow the class countdown and progress without reopening Clovo.

What your clients see

For an upcoming booking, a Clovo Live Activity can appear from one hour before the class starts. It shows the following:

On the Lock Screen banner:

An iPhone Lock Screen with the Live Activity card at the bottom, showing the studio and location, the class name, its start and end times, the instructors and a countdown
  • Your studio name and location, including the room when one is assigned
  • The class name (e.g. Reformer Pilates 45 Minute)
  • The instructor name(s)
  • Start and end times for the class
  • A countdown showing the time remaining until the class starts, or the time remaining in a class that is in progress
  • A progress bar showing how far through the class they are
  • Your studio logo

In the Dynamic Island (on supported iPhones):

The compact Dynamic Island at the top of an iPhone, showing the studio icon, a shortened class name and a countdown reading zero as the class starts
  • The compact view shows your studio logo on the left and a live countdown timer on the right
  • Tapping and holding the Dynamic Island expands it to show full details including your studio name, class times, and a countdown

The Live Activity updates in real time and uses colour to indicate the status of the class:

  • Green — The class is coming up (countdown phase)
  • Orange — The class is currently in progress
  • Grey — The class has finished

After the class ends, the Live Activity remains briefly before automatically dismissing.

Because your logo and studio name sit on the Lock Screen for the hour before class, this doubles as branding — your clients see your studio, not a generic reminder.

Do you need to turn anything on?

Live Activities are enabled by default in the Clovo app. No Dashboard setting is required. Clients may need to open Clovo near class time to start the display.

Clients can control Live Activities themselves in two places, which is worth knowing if one of them tells you they aren’t seeing them.

Within the Clovo app

  1. Open the Clovo app
  2. Tap You, then the … account menu beside your name
  3. Open Notification settings
  4. Under Live Activities, find Enable Live Activities
  5. Toggle it on or off
The Notification settings screen in the Clovo app, with Push notification and Email booking reminders above a Live Activities section and its Enable Live Activities switch turned on

From iPhone Settings

Live Activities can also be allowed or blocked from the iPhone’s system settings:

  1. Open the Settings app
  2. Scroll down and tap Clovo
  3. Tap Live Activities
  4. Toggle Allow Live Activities on or off

If Live Activities are disabled at the system level, the Clovo app cannot display them regardless of the in-app setting.

Requirements

  • An iPhone running iOS 16.4 or later
  • The latest version of the Clovo app
  • An upcoming booked class
  • For Dynamic Island display: an iPhone with Dynamic Island

Frequently Asked Questions

When does the Live Activity appear?
From one hour before the client’s booked class starts. If it has not appeared, open Clovo during that hour.

What if a client has multiple bookings?
The Live Activity shows one class at a time, prioritising the class that is currently most relevant based on timing.

A client says they don’t see a Live Activity for their booking — what should I tell them?
Ask them to open Clovo within the hour before class. If the display still does not appear, check that Live Activities are enabled in both Clovo and their iPhone’s system settings, and that they are running iOS 16.4 or later with the latest Clovo app.

Still need a hand?

Our Australian support team is happy to help. Email us at hello@clovo.au.