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Clovo

Track attendance by checking-in clients on your phone or desktop

Tobias Gundry

Updated

Check clients in to record who attended a class in addition to who booked.

An iPhone showing the Openings tab of the Clovo app, where the three clients booked into the Recovery & Mobility class are checked in one after another, each Check in button turning into a red Cancel

Check-ins are also required if you use no-show penalties.

There are multiple ways to check clients in with Clovo. You can use your phone, iPad, or desktop to accomplish the task, depending on your management style.

Checking in your clients as they arrive on the app

You can use the Clovo app to manage attendance as clients arrive. Sign in with an owner or staff account, then:

  1. Open the Admin tab. You can also use Manage from Our Studio.
  2. Open Openings. Choose a day from the horizontal date strip, then find the class and its booked clients. Tap Today to return to today.
  3. Tap Check in beside the client’s name.
  4. To reverse a check-in, tap Cancel beside that client on iPhone or iPad, or Cancel check-in on Android, then confirm. This removes their attendance mark without cancelling their booking.

Checking in on Desktop

You can also choose to check your clients in using Clovo on the desktop. This is a great option for any studio with a front of house or reception area.

The Bookings table for a class on the desktop dashboard, with each client's name, when they booked, the plan paying for the spot, and Check-in and Manage buttons on every row

In Clovo Studio, open the class, find the client’s name, then select Check-in.

You can undo check-ins by tapping the undo button.

Still need a hand?

Our Australian support team is happy to help. Email us at hello@clovo.au.