How to offer secret deals on your plans and packs
Tobias Gundry
Updated
Create a private credit pack or membership when an offer should be visible only to selected clients. You can grant and manage access from Clovo Dashboard.
Step 1: Creating the Private Plan/Pack
-
Log In to Clovo Dashboard:
- Use your admin credentials to log in to Clovo Dashboard.
-
Navigate to Membership/Plans:
- In the dashboard, go to the Membership or Plans section.
-
Create a New Membership/Credit Pack:
- Click on ‘Create New’ and fill in details like name, pricing, and benefits.
-
Toggle the ‘Secret deal’ Switch On:
- In the plan settings, turn on the ‘Secret deal’ switch to make it exclusive.
Step 2: Giving Access
-
Find the Client(s):
- Navigate to the Clients or Users section.
-
Add the Plan to Their ‘Secret deals’ Tab:
- In the client’s details, go to the ‘Private Plans’ tab and add the plan.
- Your client will now be able to see the private plan when they tap on their ‘You’ tab in app.
- Clients will be notified that they have been given private access.
Step 3: For Clients, View and Purchase Private Plans
-
Access the Private Plan in Clovo Client Apps:
- Clients can view and purchase private plans under the ‘You’ tab in their Clovo client apps.
- Only the clients you gave access to in Section 2 can view or purchase the plan in this way.
- The clients with access can purchase as per any other plan or pack in Clovo.
Quick Tips
- Personalise Your Offerings: Tailor private plans to specific client preferences for a personalised experience.
- Communicate Clearly: Inform selected clients about their access to private plans and how to purchase them. Clients will be notified automatically when given private access.
- Review and Update: Regularly review and update private plans to keep them relevant and ensure the right clients have access.
Related articles
Share a secret deal with a promo code
Create a code that unlocks a private plan or pack, so clients can claim the offer themselves instead of you granting access one person at a time.
Track the usage of memberships and packs
Understanding how your clients use their memberships and credit packs helps you make smarter decisions about pricing, class capacity, and which products to promote. Clovo gives both you and your clients real-time visibility into usage and expiry.
Cancel a client membership
Use the membership cancellation action when a client asks to stop a recurring membership. Review any contract terms before confirming the cancellation.
Change when a membership renews
Move a member's renewal date, or bill them now and restart the cycle — and see exactly what Clovo will charge before you commit to it.
