Memberships
12 articles
Cancel a client membership
Use the membership cancellation action when a client asks to stop a recurring membership. Review any contract terms before confirming the cancellation.
Change a membership start date
Correct a membership start date before the first booking or renewal is processed.
Change when a membership renews
Move a member's renewal date, or bill them now and restart the cycle — and see exactly what Clovo will charge before you commit to it.
· Payments
How to offer secret deals on your plans and packs
Create a private credit pack or membership that is visible only to the clients you select.
· Credit Packs
Offer recurring memberships by creating a membership plan
Create a recurring membership plan with the billing period, class allowance, and booking rules that suit your studio.
Pausing a membership
Pause a client’s membership for a set period or indefinitely, then choose when and how billing resumes.
See what a member agreed to when they joined
Choose whether to require a hand-drawn signature, and find the contract each member accepted on their Agreements tab.
Set a minimum membership term and cancellation notice period
Write a membership contract, set a minimum term and cancellation notice period, and understand when a membership can end.
Share a secret deal with a promo code
Create a code that unlocks a private plan or pack, so clients can claim the offer themselves instead of you granting access one person at a time.
· Credit Packs · Operations
Track the usage of memberships and packs
Understanding how your clients use their memberships and credit packs helps you make smarter decisions about pricing, class capacity, and which products to promote. Clovo gives both you and your clients real-time visibility into usage and expiry.
· Credit Packs
Understand the meaning of different plan statuses in Clovo
In Clovo, you create your service offering in the form of memberships, credit packs, and trials, each of which has an associated plan for determining important factors such as which and how many classes are included, how often the plan renews in the case of memberships, or how long until it expires in the case of credit packs and trials.
· Clovo Dashboard
View current subscribers of a membership plan
Keeping track of your membership plan subscribers is essential for managing your studio effectively. Clovo Dashboard makes it easy to see exactly who is subscribed to any given plan, helping you understand plan popularity and manage your revenue.