Changing class schedules with existing openings

Once you’ve setup your schedule and set your ‘schedule days ahead’ setting in Clovo Dashboard, Clovo will continuously open classes for booking according to that schedule and the number of days ahead you have specified.

For example, if you have a Beginner Reformer Pilates class every Monday, Wednesday and Friday at 6am and you’ve kept your ‘schedule days ahead’ setting at the default of 14 days, Clovo will make sure that there is an opening for each of those days at 6am available for your clients to book 14 days ahead from the current day.

You can change your schedule at any time by editing it in Clovo Dashboard. If you’re adding new class times then there’s nothing else to do. However if you are changing or removing existing classes, because there will be openings that have already been created in the future, you will need to decide what to do with them.

\1. Do nothing

The original openings will stay in place, but won’t be regenerated if you removed them from the schedule, or will be generated on a new date and time if you changed them. For most studios this will likely be the ideal course of action as it will require no booking cancellations and will give you enough time to communicate the upcoming schedule change to your clients.

\2. Cancel the existing openings

If you no longer plan to run the openings already generated, cancel each of them in Clovo Dashboard.

To cancel the existing openings

1. Go to the ‘Upcoming Classes’ screen
2. Find the openings that correspond to the schedule change you’ve made
3. Click into the opening
4. Click ‘Cancel’
5. Click ‘Confirm’ on the confirmation screen that shows. If there are existing bookings, your clients will be notified of the cancellation and their credit pack or membership will be credited accordingly.