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Choose what times your new classes get released for booking

Tobias Gundry

Updated

By default, new class openings can become available at different times of day. Class Release Time lets you choose when clients can see and book them.

The Settings tab of the Schedule screen in Clovo Studio, with an open schedule window of 14 days and a class release time of 7:00 am

Class Release Time lets you choose a specific time of day when new openings are released to your clients. This means everyone gets a fair shot at booking, and you get to decide when that window opens.

This works hand-in-hand with the Open schedule window setting, which controls how far into the future your openings are generated.

How it works

When you set a release time, new openings become available after that time in your studio’s local timezone. For example, a 7:00am release time keeps each day’s new openings hidden until after 7:00am.

This is particularly useful if you offer priority booking because it lets the priority window start at a practical time instead of elapsing overnight.

Setting up Class Release Time

\1. In Clovo Dashboard, go to Setup > Schedule.

\2. Open the Settings tab above the schedule.

\3. Under Class release time, select an hour and minute from the dropdown menus.

\4. Click Save changes.

You can choose times on the hour or half hour (e.g. 7:00am, 7:30am, 8:00am).

A live preview will show you exactly when classes will be released based on your selection.

Changing the open schedule window

While you’re on the Settings tab, you can also adjust how many days into the future your openings are generated.

\1. In the Schedule settings section, find Open schedule window.

\2. Enter a number between 1 and 90.

\3. Click Save changes.

The default is 14 days. If you set this to 7, your clients will only ever see the next week of classes. Set it to 30 for about a month, or 90 for up to three months of openings ahead.

Clearing the release time

To return to the default behaviour, clear both the hour and minute dropdowns so they are blank, then save.

FAQs

Does changing the release time affect classes that are already open?

No. Any openings that have already been generated and are visible to your clients stay as they are. The release time only affects when new openings appear going forward.

What happens if I don’t set a release time?

Classes are released automatically. Set a release time only if you want more control over when new openings appear.

Does the release time use my studio’s timezone?

Yes. The time you set is based on the timezone configured for your studio in your business address settings.

I changed my open schedule window — why don’t I see more classes yet?

It may take up to 30 minutes for new openings to appear after you change this setting. If you have also set a release time, they will not appear before that time.

Still need a hand?

Our Australian support team is happy to help. Email us at hello@clovo.au.