Find out how full your classes actually run with the Fill Rate report
Tobias Gundry
Updated
The Avg Fill Rate per Class report shows how efficiently your available class spots are being used.
Where To Find It
Open Reporting, then select Avg Fill Rate per Class.
Why This Report Matters
Fill rate helps you understand schedule performance. It shows whether classes are attracting enough bookings for the capacity available, and whether booked demand is converting into actual attendance.
This report is useful when you are deciding whether to add classes, reduce classes, change class times, move classes to different rooms, or promote underused sessions.
How To Read It
- Average booked fill rate is the percentage of available spots that were booked.
- Checked-in fill shows the percentage of available spots that were actually attended.
- Classes counted shows how many scheduled classes were included.
- Booked spots shows the total number of spots reserved.
- Top filled classes shows which classes used their available spots best.
What The Number Means
A high booked fill rate means demand is strong for the capacity on offer. A lower booked fill rate may mean the class needs promotion, a better time slot, a different room size, or a timetable review.
If booked fill is high but checked-in fill is lower, customers are reserving spots but not always arriving. In that case, compare this report with Cancellations & No-Shows.
How Clovo Calculates It
Clovo looks at scheduled classes that were not cancelled in the past 30 days. It divides booked spots by available spots to calculate booked fill, then divides checked-in spots by available spots to calculate checked-in fill.
Complimentary bookings are included because they still take a spot in the room.
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