Make client management a breeze with tags

Tags make it easy to organise and manage your clients. You can create as many custom tags as you like and colour-code them to build a client management system that is unique to your studio.

What are tags?

Tags are custom labels that you can attach to client profiles. They’re a flexible way to segment your client base and keep track of important details that aren’t captured by standard fields. You might use tags to track injury information, client preferences, membership status notes, or anything else that’s relevant to your business.

Creating and managing tags

1. In Clovo Studio, navigate to Clients.
2. Open any client’s profile.
3. In the tags section, you can add existing tags or create new ones.
4. Each tag can be assigned a colour to make it easy to identify at a glance.

Ideas for using tags

• Injury or health notes — tag clients with specific conditions so instructors can adapt classes
• Experience level — tag clients as beginner, intermediate, or advanced
• VIP or founding members — recognise clients who have been with you from the start
• Lead source — track how clients found your studio (referral, Instagram, walk-in, etc.)
• Follow-up needed — flag clients who need a check-in call or email

Tags are visible to you and your staff but are not shown to clients.