Linking public instructor profiles to staff accounts

In Clovo, instructor profiles and staff accounts are separate concepts. This allows the people running your classes and the people managing your studio to have the access that fits their role.

This separation lets you manage public instructor profiles and private staff access independently. Instructor profiles are what your clients see in the booking apps and your landing pages when booking classes or browsing your studio. Staff accounts are used for back-of-house administration.

Both live under Setup → People, on the Instructor Profiles and Staff Accounts tabs.

Instructor Profile

• Public
• Contains a name, title and biography
• Displayed on classes
• Displayed on your other public surfaces
• Does not give access to your Clovo admin apps or dashboard

Staff Account

• Private
• Used to give access to the admin features of the Clovo app and the dashboard

Linking a staff account to a public instructor profile

To accept appointments by staff member in Clovo, each instructor needs a public profile and a staff account with access to manage appointments.

Link the public instructor profile to the relevant staff account.

To link a profile and account:

1. Create a public instructor profile if not already done
2. Create a new staff account or edit an existing one
3. From the linked profile field on the create and edit staff screen, choose the profile you want to link
4. Save