You can change a client’s billing date for any membership by navigating to the client’s membership in Clovo Studio.
To change the client’s billing date
- While logged in to Clovo Studio navigate to the client’s membership
- Click the ‘Reset Billing Cycle’ button
- Choose a new date for the billing cycle to begin
- Review all details and click ‘Reset’
If you are resetting to a date before your client’s next billing date:
The client will be charged a prorated amount on that date and all future payments will occur relative to this new date according to the billing cycle of the membership.
If you are resetting to a date after your client’s current next billing date:
The client will still be charged on their next billing date and then charged a smaller prorated amount on the new billing cycle date. In this way, no revenue is lost for your studio due to the billing cycle change.
