Block or reserve spots in a class

Sometimes you need to hold a spot in a class for a specific reason — perhaps a client is coming but hasn’t booked yet, or you want to reserve capacity for a corporate group. Clovo’s Block/Reserve feature lets you hold spots without assigning them to a specific client.

How to block or reserve a spot

1. In Clovo Dashboard, go to the Openings page.
2. Click Manage on the class you want to hold a spot in.
3. Click the Block/Reserve button in the Bookings row.
4. Optionally choose the clients who are allowed to take the place — see below.
5. Click Block. The spot is held, reducing the available capacity shown to clients.

Hold it for someone in particular

Clients (Optional) turns a plain block into a held place. Leave it empty and the spot is simply out of circulation. Choose one or more clients and only they can book it — and if you choose several, the first to book gets it and the hold is released.

This is useful when a regular client needs a held place but will complete the booking themselves in the app. The hold is released when they book.

It applies to this class only. To give a client early access across a whole schedule rather than one opening, use priority booking instead.

When to use this feature

• Walk-in clients — hold a spot for a regular client who plans to book or attend
• Equipment maintenance — if a reformer or piece of equipment is out of service, block that spot to reduce capacity
• Corporate or group holds — reserve multiple spots for a group that’s confirmed but hasn’t individually booked
• Instructor space — if the instructor needs to use a spot (e.g. for demonstration)

Blocked spots reduce the total available capacity for the class. If you want to book a specific client into a class instead, use the Book Client feature.