Read your Studio Health Check
Tobias Gundry
Updated
Reports answer one question each. The Studio Health Check reviews several parts of your studio at once, groups what it finds by priority, and gives you a button beside each item that opens the screen where you can act on it.
It is the screen to open on a quiet Monday, or before a planning session, when you want to know what to work on rather than how one number is tracking.
Open the report
Select your avatar in the top right of Clovo Dashboard, then Health Check. You will need the Owner or Setup role.
The report is headed with your studio name and the date it was prepared. Refresh rebuilds it from your current data, and Print gives you a clean copy without the app around it — useful if you review it with a business partner or a coach.
The score, and what moves it
The ring at the top is a single number out of 100. It is not a target to chase, and there is no threshold you are meant to clear. It is a shorthand for "how much is currently flagged".
Two things are worth knowing when you read it:
- Needs attention items pull the score down much harder than worth reviewing items. One serious finding will outweigh several minor ones.
- Insights do not affect the score at all. They are observations, not problems.
Under the ring, four counts tell you the shape of the report at a glance: Needs attention, Worth reviewing, Insights and Healthy.
Working through the findings
Findings are grouped by how urgent they are, most urgent first. Each one states what was found, explains why it matters, and offers a button that takes you to the screen where you can act on it.
- Needs attention — things blocking revenue, growth or a polished member experience. Start here.
- Worth reviewing — not urgent, but worth a few minutes when you have them.
- Insights — patterns in the last month or so that are useful to know as you plan. Some carry a second link to the full report behind the number.
- Healthy — a short list of what is already in good shape, so you can see what you do not need to touch.
What it looks at
The checks span the parts of your studio that Clovo can see:
- Setup — whether the details clients and accountants rely on are filled in, such as your ABN and GST settings.
- Revenue and payments — unresolved failed renewals, and how your recurring revenue is trending.
- Retention — churn, and members sitting on pause.
- Growth — your public landing page, your referral program, trials and intro offers, and waitlist priority for members.
- Operations — class fill rates, late cancellations and no-shows, how concentrated your timetable is on one instructor, tasks that have gone stale, and whether you are using client tags.
- Engagement — your welcome email, and how often clients are visiting.
Findings appear and disappear on their own as your studio changes. A check that has nothing to report either says so under Healthy or stays quiet.
Treat it as a prompt, not a verdict
The report says so itself, and it is worth repeating: the findings are written with a typical boutique studio in mind. They are suggestions, not business advice.
Some will not apply to you. If you deliberately run one class type with one instructor, a note about instructor concentration is telling you something you already decided. Read the findings, take what fits, and leave the rest — the score is not a grade.
Common questions
I fixed something. Why is it still listed? The report shows the version prepared on the date in its header. Select Refresh to rebuild it with your current data.
Why can't my front desk staff open it? Health Check is limited to the Owner and Setup roles, because most of what it recommends is changed on screens only those roles can reach.
My score dropped and I did not change anything. The checks look at live activity as well as settings, so a run of failed renewals or a quiet month for referrals will move it. Open the findings to see which one changed.
Can I hide a finding I have decided not to act on? Not currently. A finding stays listed while the condition that raised it is true. It is reasonable to leave items you have consciously ruled out — they are suggestions, and the score has no consequence attached.
Is this the same as Reporting? No. Reports answer a specific question in depth. The Health Check scans broadly and points you at what to look into, sometimes linking to the report that goes deeper.
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