Operations
8 articles
Close the studio for a date range
Record a closure so Clovo stops opening classes at that location, then cancel the openings already on the timetable and extend or pause the memberships the closed days run through.
· Schedule
Keep your team's follow-ups moving with the task board
Tasks give studio follow-ups an owner, a due date and a column. Some you create yourself, some Clovo raises for you off a shop sale or a Ghost Alert.
· Tasks
Read your Studio Health Check
A scored, printable report that reviews your studio's setup, revenue, retention, growth and engagement, and links straight to the screen that fixes each finding.
· Clovo Dashboard
Send an announcement to clients
Use announcements for timetable changes, closures and other updates that need a consistent message.
· Communication
Set up late cancellation and no-show penalties
Set late cancellation and no-show rules, choose credit forfeiture or membership-only fees, and check the penalties applied to bookings.
· Bookings
Share a secret deal with a promo code
Create a code that unlocks a private plan or pack, so clients can claim the offer themselves instead of you granting access one person at a time.
· Memberships · Credit Packs
Track your clients milestones with achievements
Celebrate client milestones with automatic tracking in Clovo’s Achievements feature, and reach out when clients reach milestones with your studio.
· Growth
What changed with achievements?
Why achievements have changed, how the new milestones and notifications compare with the old system, and which settings to check.
· Growth