Clovo ensures users are aware of their upcoming bookings in multiple ways.

In-App Reminders

Following a booking, any time the Clovo app is opened by a user on their device, they will receive a prominent reminder of their upcoming bookings. For iOS users, this reminder takes the form of a sheet that displays all current bookings. For Android users, a toast shows with the number of upcoming bookings.

Calendars and Reminders

Your clients are prompted to add their booking to their device’s reminder or calendar app immediately following a booking on both iOS and Android platforms.

This is a favourite of many users as it allows them to add their classes in with the rest of their schedule and customise their reminder notifications to their ideal settings.

Push Notifications and Emails

Providing your client’s notification settings allow, we will also send your clients push notifications and emails reminding them of their upcoming bookings.

Between the hours of 6.00pm and 9.00pm for any booking occurring the next day, Clovo will attempt to send booking reminder push notifications and emails in accordance with the user’s chosen notification preferences.

For example, if Alice has a reformer pilates class booked in at 7.00am on Tuesday, Clovo will attempt to deliver a booking reminder sometime shortly after 6.00pm on Monday, the day before the booking. We will continue to attempt delivery until a maximum of 9.00pm.