Memberships
9 articles
Cancel a client membership
Use the membership cancellation action when a client asks to stop a recurring membership. Review any contract terms before confirming the cancellation.
Change a membership billing date
Update a billing date when a client needs their renewal to line up with a new schedule.
· Payments
Change a membership start date
Correct a membership start date before the first booking or renewal is processed.
How to offer secret deals on your plans and packs
Want to offer exclusive credit packs or memberships to specific clients? Some deals are just too good to make public or are super tailored to a specific client’s needs. Clovo Dashboard makes it easy to create and manage private plans tailored to individual needs. Follow these steps to get started.
· Credit Packs
Offer recurring memberships by creating a membership plan
Memberships are recurring subscriptions to services from your studio. They’re the ideal product for most studios to sell, depending on your business model, because they ensure a continuous revenue stream in addition to helping to build a community of familiar faces in your studio.
Pausing a membership
This might be a surprise to hear, but handling membership pauses can be one of the most important aspects of running your studio.
Track the usage of memberships and packs
Understanding how your clients use their memberships and credit packs helps you make smarter decisions about pricing, class capacity, and which products to promote. Clovo gives both you and your clients real-time visibility into usage and expiry.
· Credit Packs
Understand the meaning of different plan statuses in Clovo
In Clovo, you create your service offering in the form of memberships, credit packs, and trials, each of which has an associated plan for determining important factors such as which and how many classes are included, how often the plan renews in the case of memberships, or how long until it expires in the case of credit packs and trials.
· Clovo Dashboard
View current subscribers of a membership plan
Keeping track of your membership plan subscribers is essential for managing your studio effectively. Clovo Dashboard makes it easy to see exactly who is subscribed to any given plan, helping you understand plan popularity and manage your revenue.