Skip to main content

Author: user

Start accepting payment with Stripe

Written by user on . Posted in Integrations, Payments. No Comments on Start accepting payment with Stripe

Clovo is unique in the fitness booking platform world in that at no time do we hold your money or control your payouts. Instead, Clovo guides you through setting up a standard Stripe account that is directly owned and operated by you. This means your payments go directly from your clients to your bank account via Stripe.

Why Stripe?

Stripe is one of the world’s most trusted payment processors, used by millions of businesses. By connecting directly to Stripe, you get:

  • Direct payouts — money goes straight to your bank account, not through Clovo
  • Full control — you own your Stripe account and can access your dashboard, reports, and payout settings at any time
  • Secure payments — Stripe handles all PCI compliance and card security
  • Transparent fees — standard Stripe processing fees apply with no hidden costs from Clovo

How to connect Stripe

  1. In Clovo Studio, go to Setup > Stripe (or click Connect Stripe on the dashboard).
  2. Click Connect with Stripe. You’ll be redirected to Stripe’s onboarding flow.
  3. Follow the prompts to create a new Stripe account or connect an existing one. You’ll need your business details and bank account information.
  4. Once complete, you’ll be redirected back to Clovo Studio and payments will be enabled.

After connecting

Once Stripe is connected, your clients can make purchases in the Clovo app and on your landing page. Payments are processed by Stripe in real time, and you can monitor all transactions from your Stripe dashboard. Clovo takes a small percentage of each transaction — there are no monthly or setup fees.

Changing class schedules with existing openings

Written by user on . Posted in Schedule. No Comments on Changing class schedules with existing openings

Once you’ve setup your schedule and set your ‘schedule days ahead’ setting in Clovo Studio, Clovo will continuously open classes for booking according to that schedule and the number of days ahead you have specified.

For example, if you have a Beginner Reformer Pilates class every Monday, Wednesday and Friday at 6am and you’ve kept your ‘schedule days ahead’ setting at the default of 14 days, Clovo will make sure that there is an opening for each of those days at 6am available for your clients to book 14 days ahead from the current day.

You can change your schedule at any time by editing it in Clovo Studio. If you’re adding new class times then there’s nothing else to do. However if you are changing or removing existing classes, because there will be openings that have already been created in the future, you will need to decide what to do with them.

1. Do nothing

The original openings will stay in place, but won’t be regenerated if you removed them from the schedule, or will be generated on a new date and time if you changed them. For most studios this will likely be the ideal course of action as it will require no booking cancellations and will give you enough time to communicate the upcoming schedule change to your clients.

2. Cancel the existing openings

If you no longer wish to service the openings you’ve already generated, then simply cancel each of those openings in Clovo Studio.

To cancel the existing openings

  1. Go to the ‘Upcoming Classes’ screen
  2. Find the openings that correspond to the schedule change you’ve made
  3. Click into the opening
  4. Click ‘Cancel’
  5. Click ‘Confirm’ on the confirmation screen that shows. If there are existing bookings, your clients will be notified of the cancellation and their credit pack or membership will be credited accordingly.