Appointments
14 articles
Appointments in Clovo
Bring private sessions, room bookings and wellness appointments into Clovo, with flexible availability, staff approval and payments.
Book an appointment on behalf of a client
Choose a client, select an available appointment and take payment or submit it for staff approval.
Create an appointment calendar for a facility
Make an infrared sauna, massage chair or similar facility bookable through a room/location calendar.
Create an appointment calendar for a room or location
Let clients reserve a room or an entire location, and assign staff to manage its appointments.
Create an appointment calendar for an instructor
Offer one-to-one sessions with an instructor, choose a booking style and publish their available times.
Create appointment types, lengths and prices
Define the services clients can book, including duration, price, cancellation terms and preparation instructions.
Fixed or flexible appointment calendars: which should you use?
Choose exact appointment slots or let clients choose a time within your available hours.
How clients book appointments
See the client journey for fixed slots, flexible hours, immediate payment and staff approval.
Let multiple staff manage an appointment calendar
Assign additional managers so your team can manage appointments and receive the same booking updates.
Repeat your appointment schedule into future weeks
Copy a week of available hours, fixed appointment times and blocks into a future period.
Reschedule or cancel an appointment
Move an appointment, review cancellation terms and check the payment or credit outcome.
Set up appointment reminders for clients
Enable an appointment reminder, choose 1–72 hours notice and understand which clients receive it.
Take appointment payment after staff approval
Reserve an appointment request and charge the saved card only after staff approve it.
What appointment notifications are sent?
Understand booking updates for clients and assigned staff, plus optional preparation messages, forms and reminders.